Capital Blue Cross, the leading health insurance company in the region, is committed to improving the health and well-being of our members and the communities in which they live. We are a member- focused health and medical value leader and we serve nearly 1 million members in a 21-county area in Central PA.
Engaged in operational improvements which increase efficiency, decrease waste, and reduce the opportunity for errors affecting customer service processes, this professional will create value stream maps and process flows across several business areas to ensure a positive experience for our members. Team collaboration and use of Lean/Six Sigma data analyzation/methods/tools will be key in finding solutions to everyday glitches and maximizing resources.
We seek a Six Sigma/Lean certified re-engineering specialist and change agent who can identify operational gaps, outline processes for improvement and guide our teams to success. Candidates should have a Bachelor’s degree and 4+ years of experience in process/quality improvement, preferably in an industry where business resources are aligned to improve the consumer/customer experience. Intermediate working knowledge of Microsoft Office (Word, Excel, Power Point) products is required. Advanced knowledge of Excel formulas and pivot tables is preferred. Working knowledge of Crystal Reports, Prezi, Call Centers and CRM systems is also preferred. Knowledge of the healthcare or insurance industry would be beneficial.
We offer a highly competitive, market-driven compensation/ benefits plan. Apply online at: www.capbluecross.com.
Capital BlueCross is committed to providing physical activity and wellness opportunities for our employees. We have been recognized as a 2015 Platinum-Level Fit-Friendly Worksite by the American Heart Association and were named #3 on Training Magazine’s list of the top
125 globally ranked training programs.
We are an equal opportunity/affirmative action employer and do not discriminate on the basis of race, color, religion, national origin, gender, sexual orientation, gender identity, age, genetic information, disability, veteran status, or marital status. EOE/AA.
__________________________
Jaca White
Parker Advertising, Inc.
www.parkerad.com
O: 717-581-1966
M: 717-808-8040
F: 717.625.3671
jaca@parkerad.com
Engaged in operational improvements which increase efficiency, decrease waste, and reduce the opportunity for errors affecting customer service processes, this professional will create value stream maps and process flows across several business areas to ensure a positive experience for our members. Team collaboration and use of Lean/Six Sigma data analyzation/methods/tools will be key in finding solutions to everyday glitches and maximizing resources.
We seek a Six Sigma/Lean certified re-engineering specialist and change agent who can identify operational gaps, outline processes for improvement and guide our teams to success. Candidates should have a Bachelor’s degree and 4+ years of experience in process/quality improvement, preferably in an industry where business resources are aligned to improve the consumer/customer experience. Intermediate working knowledge of Microsoft Office (Word, Excel, Power Point) products is required. Advanced knowledge of Excel formulas and pivot tables is preferred. Working knowledge of Crystal Reports, Prezi, Call Centers and CRM systems is also preferred. Knowledge of the healthcare or insurance industry would be beneficial.
We offer a highly competitive, market-driven compensation/ benefits plan. Apply online at: www.capbluecross.com.
Capital BlueCross is committed to providing physical activity and wellness opportunities for our employees. We have been recognized as a 2015 Platinum-Level Fit-Friendly Worksite by the American Heart Association and were named #3 on Training Magazine’s list of the top
125 globally ranked training programs.
We are an equal opportunity/affirmative action employer and do not discriminate on the basis of race, color, religion, national origin, gender, sexual orientation, gender identity, age, genetic information, disability, veteran status, or marital status. EOE/AA.
__________________________
Jaca White
Parker Advertising, Inc.
www.parkerad.com
O: 717-581-1966
M: 717-808-8040
F: 717.625.3671
jaca@parkerad.com
